Most of our customers find that tiles and some bathroom furniture/accessories will fit comfortably into the boot of their domestic car. Not sure if your order will fit? Our customer service team can advise you whether your order can be put into your vehicle for safe transportation to your home or delivery address.
Free local delivery
For larger orders, or if collection is not possible, we can offer a free local delivery service. Please contact your nearest branch to find out which days we deliver to your postcode or ask a member of our team when placing your order.
Trade customers – please also contact your nearest branch to arrange delivery.
Please note that our lorry drivers can only deliver to accessible sites, drives and roads. Deliveries are offloaded via a rear tail lift and will be left at the nearest accessible place (i.e. driveway) via pump-trolley.
Should your delivery address fall outside of our free local delivery area, we can arrange delivery to be sent via our nationwide delivery courier, at an additional (but competitive) price. Please contact your nearest branch for a quote.
Please note that due to the fragile nature of tiles, we only send out tiles on a pallet (or mini-pallet) via a courier that will load and offload pallets. This is to ensure your tiles reach you in perfect condition – sending tiles out via a regular parcel delivery courier increases the risk of damage due to the excessive man-handling of goods.