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Our Mission is Clear...
To provide an
outstanding customer experience
where customers will continue to choose
The Yorkshire Tile Company Ltd as their
preferred tile supplier for
choice, value & customer service…
…time and time again.
i) Choice
Our tile ranges are individually handpicked from around the World to meet customer expectations for unique designs and inspiration. We can confidently say that we offer one of the most extensive and unique selections of tiles in the region.
ii) Value
We choose and audit our suppliers carefully to protect our established reputation of supplying high quality, value for money products.
iii) Customer service
The cornerstone of our success, spanning over 35 years, has come from delivering outstanding customer service. We invest a considerable amount of time and money into training our staff so they are confident in delivering expert guidance and technical advice to customers on demand. On average, each of our senior sales staff has over 10 years experience in the company.
Don't take our word for it...
In an ongoing customer satisfaction survey, 100% of all respondents rated the helpfulness of our staff as "Excellent". In addition, 100% rated their overall experience at The Yorkshire Tile Company as "Very Good" or "Excellent" (Surveys completed between January
2011 and
April 2012).
Read our customer comments which have been submitted to us in writing or via email.
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