Our Mission is Clear…
To provide an outstanding customer experience where customers will continue to choose The Yorkshire Tile Company Ltd as their preferred tile supplier for choice, value & customer service… time and time again.
Our tile ranges are individually hand picked from around the World to meet customer expectations for unique designs and inspiration. We can confidently say that we offer one of the most extensive and unique selections of tiles in the region.
We choose and audit our suppliers carefully to protect our established reputation of supplying high quality, value for money products.
The cornerstone of our success, spanning over 40 years, has come from delivering outstanding customer service. We invest a considerable amount of time and money into training our staff so they are confident in delivering expert guidance and technical advice to customers on demand. On average, each of our senior sales staff has over 12 years experience in the company.
Don’t take our word for it…
In an ongoing customer satisfaction survey, 100% of all respondents rated the helpfulness of our staff as “Excellent”. In addition, 100% rated their overall experience at The Yorkshire Tile Company as “Very Good” or “Excellent” (results taken from surveys completed between January 2011 and September 2013).